Distance Selling Agreement

Article 1) Parties

Seller: www.thegalliard.com Ayazağa, Seba Ofisleri, Mimar Sinan Sk. No:21 C Block İç Kapı No:20, 34396 Sarıyer/İstanbul

Tel: 444 0 233 Pbx

Email address: info@thegalliard.com

Consumer: Legal or natural person who purchases products or services from thegalliard.com

Article 2) Subject

This agreement defines the mutual rights and obligations between the Consumer who orders the product or service whose qualifications and sales price are specified below from the www.thegalliard.com website and the Seller who owns this website, Law No. 4077 on Consumer Protection as Amended by Law No. 4822 and Distance Contracts. It is regulated in accordance with the provisions of the Regulation on Implementation Procedures and Principles.

Article 3) General Conditions

Persons under the age of 18 cannot shop on the website www.thegalliard.com. By confirming this agreement electronically, the consumer confirms that he is over 18 years of age. The seller is not responsible for price and content errors resulting from typographical and system errors that may occur on the www.thegalliard.com website.

The seller reserves the right to cancel orders with incorrect prices. When the consumer makes a purchase from the www.thegalliard.com website, he/she accepts that this purchase is for personal use and not for resale purposes.

By confirming this agreement electronically, the Consumer shall also provide the address, telephone number, basic features of the ordered products or service rights, the price of the products or service rights including taxes, payment and delivery information that must be given to the Consumer by the Seller before the conclusion of distance contracts. It confirms that it has been acquired correctly and completely.

If the product or service right fee is not paid for any reason or is canceled in bank records, the Seller is deemed to be free from the obligation to deliver the product or service right. The date on which orders placed via bank transfer or EFT or online POS are processed by the Seller is not the date on which the order is placed, but the date on which the payment is seen to have reached the Seller's bank accounts. For orders placed via bank transfer or EFT, the Consumer agrees that the Seller will cancel the order if the payment is not made within 1 week.

If the payment is made by credit card or a similar payment card, after the delivery of the product or service right, the bank or financial institution may not be responsible for the product or service due to the unfair or unlawful use of the Consumer's credit card by unauthorized persons without the Consumer's consent. If the consumer does not pay the right price to the Seller, the price of the product or service right must be paid to the Seller within 3 days, provided that the product or service right fee has been delivered to him.

Article 4) Obligations of the Seller

The seller fulfills his obligation within thirty days at the latest from the moment the consumer delivers the order. This period can be extended for a maximum of ten days, provided that the consumer is notified in writing in advance.

The Seller cannot be held responsible if the ordered product cannot be delivered to the Consumer due to any problems that the cargo company may encounter during the delivery of the product to the Consumer.

The Seller cannot be held responsible if the delivery of the ordered product is not accepted by the buyer at the delivery address.

Provided that it is based on a justified reason, the Seller may offer and supply products of equal quality and price to the Consumer before the expiry of the performance obligation.

For various reasons, it may not be possible to produce the ordered products. If the Seller cannot fulfill its contractual obligations, claiming that the fulfillment of the goods or services subject to the order has become impossible, it shall notify the Consumer of this situation before the contractual performance obligation expires. It returns the paid price and all documents that put it in debt to the Consumer within 10 days.

The consumer has the right to withdraw from the contract within 7 (seven) days from the delivery of the product he ordered to himself or to the person/organization at the address specified as the Delivery Address. In order to exercise the right of withdrawal, a notification must be made to the Seller's e-mail address info@thegalliard.com within this period, by writing Right of Withdrawal Request in the subject line and specifying the e-mail, phone number and product information in full.

The Consumer accepts that the ordered service right is non-refundable and cannot exercise the Right of Withdrawal, as there is a possibility that the service right ordered by the Seller may prevent the possible sale to be made by the Seller to another Consumer.

Article 5) Right of Withdrawal

It should not be included in the scope of Products for which the Right of Withdrawal cannot be exercised.

The seller has the right not to accept returns made without notification. The consumer or the third party is obliged to send the Seller the invoice, delivery note, certificate, insurance forms, product box, packaging and all other documents and materials sent to him, together with the product return. VAT and other legal obligations, if any, will not be refunded for products for which the original invoice is not sent.

During the return shipment, the responsibility for any deterioration, damage or similar loss of value that occurs in the product and the documents and materials sent with the product due to reasons arising from the cargo companies or the Consumer making the return belongs to the Consumer making the return. The product price will be refunded to the Consumer within 7 (seven) days following the receipt of these documents.

Products for which the Right of Withdrawal Cannot Be Exercised: The consumer cannot exercise his right of withdrawal for products that are produced strictly in accordance with the Consumer's special wishes and demands or that have been personalized by making changes or additions. For this reason, specially designed products prepared in line with the Consumer's wishes and all products produced in line with the Consumer's wishes are included in the scope of products for which the right of withdrawal cannot be exercised.

The consumer can cancel the product order by calling thegalliard.com at 444 0 233 or by informing the e-mail address info@thegalliard.com until 17.00 on Monday-Friday. Bank commissions and money transfer/EFT expenses for payments for canceled products belong to the customer.

Article 6) Right to Service Special Rules

The consumer accepts that prepaid reservation guarantee service rights or service rights obtained through ticket sales can be canceled without refund within the scope of the rules specified in this article.

The consumer can purchase a reservation guarantee service right by making a prepayment equal to the percentage of the total of the minimum spending amounts before the service fees are added for reservation confirmations, which are communicated to him or her by e-mail or online hyperlink. Prepayment percentage rates for special events may vary from rates set for other days. The consumer is requested to make a prepayment after checking the availability on the requested date. Prepayments made without asking for availability and obtaining approval are deemed invalid and the Consumer must inform thegalliard.com by calling 444 0 233 or by e-mail to info@thegalliard.com between Monday and Friday until 17.00. It can be returned in case. Bank commissions and money transfer/EFT expenses for refunded service rights payments belong to the Consumer.

If there is availability matching the Consumer's request, a 3D secure online POS connection or bank transfer information will be directed so that the consumer can make a prepayment for the service right. The Consumer must share his/her phone number and email address in full. Problems arising from the failure to match the purchased service right when the Consumer wants to use the service due to incorrect or incomplete information are the Consumer's responsibility. For this reason, the Consumer accepts that he cannot receive a refund of the paid service right.

It is the Seller's responsibility to send reservation confirmations or ticket images to the Consumer by e-mail after the prepayment. For e-mail confirmations that cannot be received, the Seller informs the consumer by calling thegalliard.com at 444 0 233 or by e-mail to info@thegalliard.com until 17.00 on Monday-Friday. will transmit again. If the Consumer cannot use the service right he purchased due to the date and time of the Seller's confirmation being after the usage period of the prepaid service right, the Seller will refund the service right fee to the Consumer within 7 (seven) days.

The Consumer accepts that the Seller cannot provide service to the Consumer in accordance with the rules set out below and that if he refuses to comply with these rules, his service right will be canceled without refunding the payment to the Consumer.

• Children under the age of 0-6 cannot be hosted within the framework of the rules.

• Dear little friends (pets) cannot be hosted.

• Beachwear, slippers and flip-flops are not accepted.

• Guests under the age of 18 cannot be served in the bar areas.

It is the Consumer's responsibility to obtain the right to service on the correct date and time; no refund can be made in case of incorrect service right. Even in cases where it is possible to change the date and time range of the service right, the Seller reserves the right not to make changes.

Service rights are valid for the date and time intervals specified at the time of payment. The Consumer is obliged to inform the Seller if the service right is late for the start time. If the Seller is not notified, the Seller has the right to automatically cancel the service right after 15 minutes from the start time of the service purchased by the Consumer.

Article 7) Competent Courts

In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the place of residence of the Consumer or Seller are authorized up to the value declared by the Ministry of Industry and Trade. If the order is placed, the Consumer is deemed to have accepted all the terms of this agreement.

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